Water wave

 We kindly ask that you make your selections with care, as we are unable to offer refunds or exchanges.

If you require assistance in choosing the right size or color, please don't hesitate to reach out to us. We are more than happy to assist you.

In the event that you believe you have received a defective product, please send us photos of the issues within 7 days. We kindly request that you refrain from cutting the lace on your wig, as we are unable to accept any unit that is not in its original condition.

Additional Information:

1) Your order signifies your acceptance of our terms and conditions.

2) Please note that we cannot be held responsible for any loss or damage to products in your order during shipping.

3) We do not provide insurance, and any associated risk is assumed by you.

 Due to the high demand, shipping takes 3-5 business days. All shipping is done through UPS and will require a signature to confirm receipt of shipment. We are not responsible for any lost, damage or stolen packages. We offer insurance through the shipping company as a shipping option in the event something happens in transit. We are not responsible for the wrong address if the address is your mistake. We can only ship to the address provided so please ensure the address, city and zip code are correct